Q: Can I cancel my order?
A: Yes, as long as your order has not yet shipped out.
Q: I tried my product and don’t like it – can I return?
A: Unfortunately, we cannot accept any open or used products. If you are unsure about what to order, please schedule a consultation .
Q: Do you offer refunds or exchanges on products?
A: Once the item is shipped and leaves out facility items can not be returned. If item is damaged or you ordered the wrong product you can email our office to exchange the product look at out return and exchange policy for instructions
Q: Can you recommend products virtually?
A: Yes! To get connected with our skin care specialist to help you build a results driven skin care regimen. Please use our Booking Link to schedule a virtual consult
Q: Where is the product manufactured?
A: All our products are manufactured in the us
Q: What is the shelf life of an unopened product?
A: Our unopened product have a shelf life of 2 years
Q: What is the shelf life of open products?
Q: Are the products safe for pregnant woman?
A: Yes, all of our products and 100% pregnancy safe
Q: Who is the products good for?
A: All our products are beneficial and can be used for men and woman
Q: Are the products cruelty free?
A: Yes, none of our products were tested on animals and are 100% cruelty free
Q: Are the ingredients in your products natural?
A: are products are a combination of active ingredients and natural botanicals to create a results oriented skin care line for our clients all our products are paraben free.
Q: Why are the liquid cleansers soap free? How do they clean?
A: Soaps are not the only compounds that clean. Soaps have a very high pH, making them alkaline, are very harsh, irritating, drying, and they leave a residue. There are many other compounds we use to effectively clean the skin, which are much more gentle, and non-irritating.